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Walled Lake: 248-624-1707
South Lyon: 248-437-3351

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Home » Contact Us » Satisfaction/Feedback Survey

Satisfaction/Feedback Survey

Please take a few moments and let us know what you thought of your last visit…

Please let us know how your last visit went.
Location
Doctor
Service Ratings
Communication prior to appointment
- Great
- Good
- Fair
- Poor
- N/A
Appointment availability
- Great
- Good
- Fair
- Poor
- N/A
Waiting room time
- Great
- Good
- Fair
- Poor
- N/A
Fees
- Great
- Good
- Fair
- Poor
- N/A
Quality of care from staff
- Great
- Good
- Fair
- Poor
- N/A
Quality of care from doctor
- Great
- Good
- Fair
- Poor
- N/A
Concerns or questions answered
- Great
- Good
- Fair
- Poor
- N/A
Overall quality of care
- Great
- Good
- Fair
- Poor
- N/A
Scheduling
Preferred day for appointments
Preferred time for appointments
Do you plan on returning for your next comprehensive examination?
- Yes
- No
Please tell us why not
Would you schedule appointments online?
- Yes
- No
Please tell us why not
Products
Satisfaction with eyeglasses
- Great
- Good
- Fair
- Poor
- N/A
Satisfaction with contact lenses
- Great
- Good
- Fair
- Poor
- N/A
Range of eyeglasses selection
Identification - This section is optional.
Why did you choose us for your eye health care?
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Additional comments
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Our Locations

Walled Lake

Phone: 248-624-1707
Fax: 248-624-0203

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 7:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 8:00 AM - 7:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed

South Lyon

Phone: 248-437-3351
Fax: 248-437-0738

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 7:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed

Please contact us with any questions you might have.

Voted Best Eyecare in West Oakland County

Oakland Vision

We are dedicated to providing you with the best eye care and optical experience. Our eye doctors and staff are committed to improving your vision and your life through our care and services. We look forward to seeing you.

Hours

South Lyon

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 7:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed

Please contact us with any questions you might have.

Hours

Walled Lake

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 7:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 8:00 AM - 7:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed

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We are back and seeing ALL patients! We want to assure you that we take the health and well-being of our patients, staff, and community seriously. We are taking all necessary precautions, as advised by the CDC, to prevent the spread of COVID-19.

Here are some ways we will promote the safety of our patients and staff:

The doctors’ schedules and the clinic flow will be adjusted to limit the number of patients in the office and to maintain social distancing standards.
Our reception, exam, and optical areas will be sanitized between each patient encounter.
All eyewear will be sanitized after each try-on.
All doctors and staff will be wearing masks.
Shields have been installed on exam equipment to protect closer encounters.
Safe check-in and patient paperwork processes.
Patients are to come to their appointment alone (unless a parent, guardian, or caregiver is required for the patient).
Curbside or by appointment pick-up of glasses, contact lenses, and products.
Continued telehealth services (download the application here: Apple or Android).